Schools Engagement Coordinator

Purpose of role:  This key post is part of the Schools Engagement Team with responsibility for working closely with primary school and secondary school teachers and leaders to support them with running activities involving a diverse range of volunteers from the world of work. The role is rewarding and varied and will include supporting delivery of funded projects aimed at these audiences and general administrative support.   

Reports to: Head of School Programmes 

Location: We have a central London office but are open to flexibility on location / hybrid working with occasional visits to the London office. 

Remuneration: £22k – £25k depending on experience 

Additional Terms: Excellent package including 30 days paid holiday, exclusive of Statutory Holiday; competitive pension scheme; a staff volunteering allowance of up to 5 days; additional family friendly benefits including enhancements to Statutory Payments; and training and development opportunities. 

Appointment Terms: Permanent role 

About Education and Employers/ Inspiring the Future / Primary Futures 

Education and Employers is a UK-based charity launched in 2009 which aims to “provide young people with the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential”. The charity believes that every young person in our country, wherever they live, whatever their parents or carers’ circumstances, should have the opportunity to meet a diverse range of volunteers and hear first-hand about jobs and the world of work. 

Underpinning the charity’s work are our values: Inspiring, Inclusive, Innovative, Impactful, Integrity 

The charity runs the programme Inspiring the Future, for secondary schools and colleges, and Primary Futures for primary schools, connecting schools to volunteers from the world of work for both in-person and virtual activities. Both programmes are internationally recognised working with a range of partners from central and local government to FTSE 100 companies and entrepreneurs. They have been featured on ITV, BBC and the World Economic Forum.  

The role 

Main Objective: The successful candidate will be responsible for working closely with school staff in promoting and empowering schools to utilise Primary Futures and Inspiring the Future alongside delivering virtual activities for schools. These programmes are an online system connecting schools to an enormous range of fascinating volunteers from the world of work for virtual or in person activities to raise aspirations, provide insight into jobs, tackle stereotypes and demonstrate how learning at school in the present links to opportunities in the future.  

This is a dynamic role for someone looking to gain a breadth of experience in the charity sector and keen to learn about the education sector and career-related learning, social mobility and volunteer engagement.  This role will be split between supporting the general self-service programme for schools nationally in an administrative capacity (c. 60%) and delivering activity to a case load of schools across parts of the country (c.40%). There is opportunity to interface directly with children and young people through facilitating virtual interactive activities with volunteers.  

We are looking for someone passionate about motivating and inspiring children who relishes working with a range of stakeholders to create impactful activities. Education and Employers is a small charity working at a rapid pace to bring about change and the ideal candidate will be a self-starter with strong communication skills, able to work collaboratively with a small team to achieve big results.  

Our charity aims to tackle the ingrained stereotypical views that children often have about the jobs people do based on their gender, ethnicity and socio-economic background. As such we are keen to ensure our own workforce is diverse and encourage people from all backgrounds to apply for jobs with us.  

Key responsibilities including: 

c. 60% enquiries management and administrative support across the programme team to support teachers to independently use Primary Futures and Inspiring the Future by: 

  • Managing the enquiries inbox and switchboard phone number, responding to enquiries from schools and volunteers about the charity’s work and programmes and how to sign up 
  • Providing targeted support to schools such as phone calls to secondary schools and colleges independently utilising the programmes using a RAG (red, amber, green) system to convert them to successful activities  
  • Providing administrative support across the volunteer and school engagement teams, including record-keeping, data entry, meeting minute-taking, scheduling, event coordination, etc 
  • Monitoring new registrations from schools and sending welcome emails, keeping this up-to-date with the latest opportunities and messaging for schools  
  • Use Salesforce CRM to support with data management, assisting with maintaining up to date records and supporting data cleansing as needed  
  • Other ad-hoc administrative tasks as needed

c. 40% facilitated support to a case load of schools, including for the successful delivery of various funded projects in geographic target areas of the country such as London, Cornwall and Derby by: 

  • Managing relationships with a case load of primary schools in different areas of the country to host planning calls, deliver sessions, gather evaluation data and ensure a legacy of independent use of Primary Futures beyond the project. 
  • Setting up virtual and face-to-face activities including school liaison, securing volunteers, test calls, setting up on the Primary Futures system and hosting on tech platforms (Zoom, MS Teams, Google Classrooms, etc)  
  • Facilitating virtual activities to primary school children to link with volunteers, hosting sessions online to ensure an interactive and engaging experience for children and volunteers, following a Q&A or job guessing-game format. 
  • Supporting and co-hosting sessions to teachers including CPDs, staff meetings and info webinars to promote Primary Futures, deepen engagement and demonstrate independent usage  
  • In collaboration with rest of team, identifying need for and developing new resources and guidance to support greater school engagement. 
  • In collaboration with rest of team, develop and implement new processes and system improvements, to support increased school engagement.  

Person specification 

Skills/ Knowledge/ Expertise 

Essential  

  • Experience in successful relationship management – ability to engage confidently and sensitively with schools/colleges and at a range of levels of seniority up to and including headteacher level 
  • Outstanding customer service and telephone manner, including handling large volumes of email enquiries and dealing with difficult situations politely and assertively  
  • Strong organisational and administrative skills including close attention to detail and effective time management   
  • Persuasive and confident communicator who is influential, and effective in presenting a concept both in person and on the phone. 
  • Good level of education, demonstrating capability in producing written content to a high standard.  
  • Comfort and confidence in working with data to inform actions  
  • Demonstrable experience of managing a diverse workload; being able to prioritise work and working under pressure.  
  • Good working knowledge and practical application of Microsoft Office tools 

Desirable 

  • Passion for supporting young people in realising their potential through harnessing skilled volunteers to engage in education 
  • Experience in virtual facilitation with children and young people  
  • Experience of project management and delivery 
  • Experience of client relationships management (CRM) databases, in particular Salesforce  
  • Experience of marketing to schools  
  • Experience of working with or within a primary school setting 
  • Experience of working in a small team 
  • Experience of working with volunteers  
  • Understanding of safeguarding, risk management and data protection 

Personal Attributes  

  • Uphold our charity’s values – Inspiring, Inclusive, Innovative, Impactful, Integrity  
  • Flexible – responsive to changing operational context and new opportunities  
  • Team Player: working collaboratively and flexibly to achieve outcomes and is keen to add value to the organisation’s culture and ethos 
  • Able to undertake some occasional work in the evenings and at weekends  
  • Able to travel in the UK if required  

Application process 

The Education and Employers charity values having a diverse workforce.  We are committed to equality of opportunity and welcome applications from individuals from all backgrounds. We offer a range of inclusive employment and family friendly policies as well as flexible working arrangements in order to support staff from different backgrounds.  

The closing date for applications is 9pm on Sunday 28th August.  Interviews will take place online in the week beginning 5th September.

Please send a covering letter setting out your interest in and suitability for the role and a CV to jobs@educationandemployers.org  

Please note we will only consider applications with both a CV and covering letter and applications will only be accepted from those with the right to work in the UK with a valid passport/visa.  

Applications from recruitment agencies will not be considered under any circumstances. 

The Charity is fully committed to safeguarding those in our care. We plan our recruitment processes to ensure effective timelines for any required vetting processes such as enhanced DBS, qualification, reference and identity checks. The Charity also ensures that each staff member is appropriately trained for their duties with a comprehensive induction process on commencement.