Reports to: Head of School Programmes
Location: Quantum House, 22 – 24 Red Lion Court, Fleet Street, London, EC4A 3AB. Open to flexibility on location provided able to attend offices in London on a regular basis.
Purpose: A fantastic opportunity to take on the role of Schools Engagement Coordinator – for Education and Employers across the internationally recognised Inspiring the Future and Primary Futures programmes. The Charity aims to ensure that all young people have the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential.
This key post is part of the Schools Engagement Team with responsibility for working closely with primary school and secondary school teachers and leaders to support them with running activities involving volunteers from the world of work. This will include supporting delivery of funded projects aimed at these audiences and general administrative support.
Remuneration: £21k – £24k per annum (pro-rata depending upon experience)
Additional Terms: 30 days paid holiday pro rata, exclusive of Statutory Holiday plus competitive pension scheme and a volunteering allowance of up to 5 days. Additional family friendly benefits including enhancements to Statutory Payments.
Appointment Terms: 12 months fixed term
Closing date: 9am on Monday 28th June, 2021
The successful candidate will be responsible for working closely with school staff in promoting and empowering schools to utilise Primary Futures and Inspiring the Futures alongside delivering virtual activities for schools. These programmes are an online system connecting schools to an enormous range of fascinating volunteers from the world of work for virtual or face to face activities to raise aspirations, provide insight into jobs, tackle stereotypes and demonstrate how learning at school in the present links to opportunities in the future.
This is a dynamic role for someone looking to gain a breadth of experience in the charity sector and keen to learn about the education sector and career-related learning, social mobility and volunteer engagement. Primary Futures (for primary schools) and Inspiring the Future (for secondary schools, colleges and SEND) are at an exciting stage of development. Throughout the pandemic we have established an engaging and interactive virtual offer that has broadened the opportunities for schools to connect with volunteers beyond their local geography and we expect to maintain this alongside a return to face-to-face activities.
This role will be split between delivering activity for providing facilitated support to a case load of schools across parts of the country (60%) and supporting the general self-service programme for schools nationally in an administrative capacity (40%). There is opportunity to interface directly with children and young people through facilitating virtual interactive activities with volunteers.
There is scope outside of the main responsibilities to develop areas of interest that meet project needs, such as video editing, social media input and developing educational resources.
We are looking for an agile worker, capable of absorbing key information quickly, as well as handle a voluminous workload to meet the multiplicity of projects and the high demand from schools keen to engage. Education and Employers is a small charity working at a rapid pace to bring about change and the ideal candidate will be a self-starter with strong communication skills, able to work collaboratively with a small and passionate team to achieve big results.
60% facilitated support to a case load of schools, including for the successful delivery of various funded projects in geographic target areas of the country such as Dorset, Blackpool and Derby by:
- Managing relationships with a case load of primary schools in different areas of the country to host planning calls, deliver sessions, gather evaluation data and ensure a legacy of independent use of Primary Futures beyond the project.
- Setting up virtual and face-to-face activities including school liaison, securing volunteers, test calls, setting up on the Primary Futures system and hosting on tech platforms (Zoom, MS Teams, Google Classrooms, etc)
- Facilitating virtual activities to primary school children to link with volunteers, hosting sessions online to ensure an interactive and engaging experience for children and volunteers, following a Q&A or job guessing-game format.
- Supporting and co-hosting sessions to teachers including CPDs, staff meetings and info webinars to promote Primary Futures, deepen engagement and demonstrate independent usage
- In collaboration with rest of team, identifying need for and developing new resources and guidance to support greater school engagement.
- In collaboration with rest of team, develop and implement new processes and system improvements, to support increased school engagement.
40% enquiries management and administrative support across the programme team to support teachers to independently use Primary Futures and Inspiring the Future by:
- Managing the enquiries inbox and switchboard phone number, responding to enquiries from schools and volunteers about the charity’s work and programmes and how to sign up
- Providing targeted support to schools such as phone calls to secondary schools and colleges independently utilising the programmes using a RAG (red, amber green) system to convert them to successful activities
- Providing administrative support across the volunteer and school engagement teams, including record-keeping, data entry, meeting minute-taking, scheduling, event coordination, etc
- Monitoring new registrations from schools and sending welcome emails, keeping this up-to-date with the latest opportunities and messaging for schools
- Use Salesforce CRM to support with data management, assisting with maintaining up to date records and supporting data cleansing as needed
- Other ad-hoc administrative tasks as needed
Skills/ Knowledge/ Expertise
- Experience in successful relationship management – ability to engage confidently and sensitively with schools/colleges and at a range of levels of seniority up to and including headteacher level
- Outstanding customer service and telephone manner, including handling large volumes of email enquiries and dealing with difficult situations politely and assertively
- Strong organisational and administrative skills including close attention to detail and effective time management
- Persuasive and confident communicator who is influential, and effective in presenting a concept both face to face and on the phone.
- Good level of education, demonstrating capability in producing written content to a high standard.
- Comfort and confidence in working with data to inform actions
- Demonstrable experience of managing a diverse workload; being able to prioritise work and working under pressure.
- Good working knowledge and practical application of Microsoft office tools
- A passion for supporting young people in realising their potential through harnessing skilled volunteers to engage in education
- Experience of marketing to schools
- Experience of delivering directly to children or young people in a volunteer or work capacity
- Experience of client relationships management (CRM) databases in particular Salesforce
- Experience of working to deliver targets
- Experience of working in a small team
- Experience of working with volunteers
- Understanding of safeguarding, risk management and data protection.
- Comfort and confidence in working with a variety of audiences
- Having an entrepreneurial and enterprising approach to their work.
- A “doer”- ability to anticipate requirements and act to provide workable solutions
- Creative and solutions orientated, perceiving processes as the means rather than the end and as an aid to effective delivery
- Influencer – demonstrates personal ‘presence’ and gains the confidence of others through temperament, capability and calibre
- Demonstrates sensitivity and possesses the ability to manage effectively the organisational tensions that sometimes develop between all stakeholders involved in the organisation and delivery of the event.
- Team Player: working collaboratively and flexibly to achieve outcomes and is keen to add value to the organisation’s culture and ethos
- Able to undertake some occasional work in the evenings and at weekends
- Able to travel in the UK if required
The Education and Employers charity values having a diverse workforce. We are committed to equality of opportunity and welcome applications from individuals from all backgrounds. We offer a range of inclusive employment and family friendly policies as well as flexible working arrangements in order to support staff from different backgrounds.
The closing date for applications is 9am on Monday 28th June, 2021. Interviews will take place online in the week beginning 5th July.
Please send a covering letter setting out your interest in and suitability for the role and a CV to firstname.lastname@example.org.
Please note we will only consider applications with both a CV and covering letter and applications will only be accepted from those with the right to work in the UK with a valid passport/visa.
Applications from recruitment agencies will not be considered under any circumstances.
The Charity is fully committed to safeguarding those in our care. We plan our recruitment processes to ensure effective timelines for any required vetting processes such as enhanced DBS, qualification, reference and identity checks. The Charity also ensures that each staff member is appropriately trained for their duties with a comprehensive induction process on commencement.
About the Education and Employers charity
Education and Employers is an independent UK based charity launched in 2009 with the vision of “providing children and young people with the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential”. It aims to achieve this by working with schools, employers, the national bodies that represent them and a wide range of other partners including the government and third sector organisations. The charity also works with partners internationally – more details here.
The charity runs Inspiring the Future, a free service which uses innovative match-making technology to connect volunteers with state schools and colleges, quickly, simply and at scale. Schools can very easily search a massive database of willing volunteers, filter against a wide range of criteria – e.g. subject, sector, career route and send them a message. It enables young people, wherever they live, whichever school they attend, the opportunity to meet people from a wide range of backgrounds doing jobs from across the whole world of work.
Nearly 65,000 people have already volunteered in the UK – people from all levels: apprentices to CEOs and all sectors: apps designers to zoologists and over 80% of English secondary schools have registered. People can volunteer from an hour a year in a local primary or secondary school to chat informally about their job and career route, take part in career speed networking session, give careers insights, provide mock interviews or feedback on CVs through to serving as a governor or trustee. There is also the opportunity to link up with schools for workplace visits, job shadowing and mentoring.
Inspiring the Future operates on a technology platform kindly developed in partnership with Deloitte, Salesforce and Ordnance Survey. It allows the charity to run national campaigns such as Inspiring Women and others focused on specific geographic areas or economic sectors such as engineering, science, health and arts and culture. The campaigns have secured high profile support across government, business and teacher associations and ongoing corporate partnerships including our lead corporate partner Bank of America.
In partnership with the National Association of Head Teachers the charity has developed a version for primary schools called Primary Futures and over 4,500 primaries have already signed up. To see a short clip on how it works please click here. All campaigns run through Inspiring the Future share a common objective: to broaden young people’s horizons, raise their aspirations and show them the range of opportunities and careers routes e.g. apprenticeships and university open to them. Over 1.8 million interactions between young people and volunteers from the world of work have already taken place.
The charity runs Inspiring Governance the free governor recruitment and support service. This Department for Education funded service aims to get highly skilled volunteers to serve as governors in some of the most disadvantaged schools in England and in so doing help raise educational achievement.
Since the Charity’s launch it has sought to understand what difference employer engagement in education makes to young people and the economy. It works with academics and researchers from around the world and its own research is regularly cited by government and international organisations like the OECD. The research, which has informed and influenced a range of government policies, shows that employer engagement helps improve social mobility, reduces the likelihood of young people becoming NEET (not in education, employment of training), increases the amount they earn in adult life, helps them make better informed career choices and leads to improvements in educational attainment.